The problem it solves
When information is split across spreadsheets, chats and notebooks, tracking statuses becomes difficult, the same data is entered several times and errors surface late. One shared system defines who works with which data and when, and shows management what is happening in real time.
Who it is for
Service companies, businesses with warehouses, production or orders, logistics, training centres and teams whose key process is not covered by ready-made software — or is covered too expensively.
Types of systems we build
- Customer and enquiry management (CRM) — contacts, statuses, reminders, history
- Order and stock accounting — balances, receipts/issues, invoices, reports
- Booking and scheduling systems — resource load, confirmations, notifications
- Admin panels and portals — a personal area for clients or partners with documents and statuses
- Automation and integrations — automatic data exchange with accounting, banks, the website or an app
- Reporting — dashboards, Excel export, periodic reports
Ready-made product or a custom system
Custom software is not always the best choice. We first assess whether a ready product — a CRM, accounting system or booking service — covers your process. A custom solution makes sense when important requirements cannot be met, integration is impractical, licence costs over the years exceed a custom build, or the process is your competitive advantage and forcing it into a “standard” harms the business.
Staged development and data migration
We do not build every module at once. We pick the first, most painful process, launch it, verify it in real work and then add other modules by agreed priority. For migrating existing data (Excel, an old program) we plan field mapping, cleaning, a trial migration and a final check — so old and new systems can run in parallel at first.
Security, roles and ownership
A business system holds the company’s most sensitive data. Access is split by role, a change history is kept, backups run regularly and recovery is tested. Ownership of code, licences and data is defined in writing in the contract — the system is your asset and you control access to it.
What the service includes
- Description of processes, roles and data before work starts
- Customers, orders and task management
- Role-based access and change history
- Agreed integrations with existing systems (API)
- Reports, dashboards and Excel export
- Data migration and a parallel-running period
- Backup, recovery and monitoring strategy
- Documentation and staff training
How we work
1. Discover
Define the goal, audience and essential functions.
2. Design
Agree on structure, visual direction and user journeys.
3. Build
Develop and test the agreed functionality.
4. Launch
Prepare publication, access and ongoing maintenance.
Choosing the technology
The final technology is selected after reviewing your requirements. These are possible directions.
What affects the timeline
The timeline depends on the number of processes, data quality, integrations and access to test environments. Launching the first module quickly and developing in stages is safer and more predictable than one big launch.
What affects the price
The cost of custom software is defined by business-logic complexity, security requirements, migration and system interconnections, so there is no fixed starting price — the estimate follows a description of the processes and is usually split into stages. See the pricing page.
Pricing ↗Support after launch
A business system keeps evolving: new roles, reports, integrations. After launch we agree the support and development format — who responds to errors, how new features are planned and within what timeframes.
Why webandapp
We document the task, agree on stages and define the deliverables before development. You can see what is included and what needs a separate decision.
FAQ
Would a ready-made CRM be better?
Often yes — and we will tell you so at the first meeting. Custom software is justified when important requirements cannot be met, integration is impractical or annual licence costs are too high.
How much does custom software cost?
There is no fixed starting price — the cost is estimated after the processes are described and split into stages. The first module is estimated after a short meeting.
Can it be developed in stages?
Yes, that is the recommended route. We pick the first essential process, test it in real work and then add other modules.
How is old data migrated?
We plan field mapping, cleaning, a trial migration and a final check. Old and new systems can run in parallel at first.
Who owns the code and data?
Terms for code transfer, licences and data ownership are defined in writing in the contract. The system is your asset.